Basic Family Mediation: Theory & Skills (40 Hours)



May 10, 11, 14, 15 & 16, 2018


YWCA (3rd Floor)
87 Elm Street, Toronto, ON, M5G 0A8


9:00 am – 5:00 pm


CPD logo - V2This course has been accredited for 7 Professionalism Hours and is eligible for up to 33 hours of Substantive Content.


This intensive five-day program is designed to provide the fundamentals of family mediation. Featuring experienced mediators and academics in conflict theory and analysis; seminal readings about conflict, disputing and mediation; role plays; case studies; exercises; class discussion; take-home assignments;  and extensive resource information.

  • Basic mediation theory and skills
  • The skills and attitudes of good mediators
  • Various dispute resolution processes
  • The nature, causes and “drivers” of conflict
  • Conflict analysis
  • Basic negotiation theory and skills
  • Addressing power imbalances in mediation process design
  • Overview of mediation ethics, standards & roles
  • Sources of negotiation power that parties have or believe they have, and how this impacts family dispute resolution
  • Preparing a family mediation agreement
  • Setting the mediation table
  • Debriefing and reporting
  • Different approaches to mediation
  • Drafting settlement documents
  • Communication and problem-solving skills


Hilary Linton and Elizabeth Hyde


  • Standard Cost: $1950 plus HST ($2203.50)
  • Early Bird Cost: $1800.00 plus HST ($2034) – paid before April 10, 2017

For further savings see Course Packages


Seats available.


CLICK HERE TO REGISTER. If you are having trouble, contact

Registration closes 5 days prior to the start of the course. Full payment is due before registration can be confirmed.

Course Cancellation Policy:

(1) A 15% admin fee (plus HST) will be charged on cancellations made more than 14 days before the start date of the training date; (2) For cancellation requests received less than 14 days before the start date of the training, we reserve the right to not issue a refund given the expenses incurred to accommodate the participant, such as overhead, training materials, food and instructor costs.

We reserve the right to change program content, speakers and locations without notice. We reserve the right to cancel any workshop and will provide a 100% refund in such circumstances.


“Excellent course! Elizabeth and Hilary are great, as are the presenters that were brought in. Lots of information, great environment for learning. Looking forward to my next course with Riverdale!” – Caroline Scott

“The interactive nature often course. The teachers did a great job of sharing personal stories reflecting core materials which allowed for greater understanding. Really enjoyed the stories the whole class discussion brought.” – 2017 participant

“Excellent sequence and logic to presentation of material. Very engaging and interesting…”

“Collegial, pleasant atmosphere, and I liked the people”. – Jim Jordan

“Clear Information, helpful teachers, open to answering and addressing all questions and concerns.” – Laura Mincer

“I liked the enthusiasm of the instructors, the applicability of the theory and the problems we see daily in practice” – Jason Murphy

“An excellent overview of the field as a whole, and I understand clearly how much I have to learn!”


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