Basic Family Mediation:
Theory & Skills (40 Hours)

Excellent course! Elizabeth and Hilary are great, as are the presenters that were brought in. Lots of information, great environment for learning. Looking forward to my next course with Riverdale!

This course has been accredited for 7 Professionalism Hours and is eligible for up to 33 hours of Substantive Content.


February 28 & March 1, 2019:
live, webinar-based learning of key principles

March 4, 5 & 6, 2019:
in-person learning, discussions, and role plays


This intensive five-day program is designed to provide the fundamentals of family mediation. Featuring experienced mediators and academics in conflict theory and analysis; seminal readings about conflict, disputing and mediation; role plays; case studies; exercises; class discussion; take-home assignments;  and extensive resource information.

  • Basic mediation theory and skills
  • The skills and attitudes of good mediators
  • Various dispute resolution processes
  • The nature, causes and “drivers” of conflict
  • Conflict analysis
  • Basic negotiation theory and skills
  • Addressing power imbalances in mediation process design
  • Overview of mediation ethics, standards & roles
  • Sources of negotiation power that parties have or believe they have, and how this impacts family dispute resolution
  • Preparing a family mediation agreement
  • Setting the mediation table
  • Debriefing and reporting
  • Different approaches to mediation
  • Drafting settlement documents
  • Communication and problem-solving skills

For further savings see Course Packages

Download Flyer (PDF)

NOTE: This course is made available to those who pay and register for it only. Only those students who pay and register may attend this course. It is a violation of the contract for training to permit another person to listen or to share course materials with a person who is not registered in the course.

$1,950 + HST

February 28, March 1, 4, 5 & 6, 2019

YWCA (87 Elm Street, Toronto, ON)


9:00 am – 5:00 pm


Hilary Linton & Elizabeth Hyde

Substantive Content

33 Hours


The interactive nature often course. The teachers did a great job of sharing personal stories reflecting core materials which allowed for greater understanding. Really enjoyed the stories the whole class discussion brought.

Excellent sequence and logic to presentation of material. Very engaging and interesting…

Collegial, pleasant atmosphere and I liked the people.

Clear Information, helpful teachers, open to answering and addressing all questions and concerns.

I liked the enthusiasm of the instructors, the applicability of the theory and the problems we see daily in practice.

An excellent overview of the field as a whole, and I understand clearly how much I have to learn!

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Theory & Skills (40 Hours)
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